Scrutiny of Workforce Management in Aged Care Report

Workforce management came under scrutiny in the Senate’s report into the future of Australia’s aged care sector workforce, released on the 20th of June, 2017.

The Senates recommendations have raised questions regarding the compliance to oversee the management of such a diverse workforce.

The media has provided intense scrutiny into the education, incentives and remuneration of the aged care workforce. Also of particular concern to the senate committee was the management of the workforce, with the following relevant recommendations:

  1. Recommendation 4
    25 The committee recommends that, as part of the aged care workforce strategy, the aged care workforce strategy taskforce be required to include:… “mechanisms to rapidly address staff shortages and other factors impacting on the workloads and health and safety of aged care sector workers, with particular reference to the needs of regional and remote workers including provision of appropriate accommodation;” and
  2. Recommendation 6
    31 The committee recommends that the aged care workforce strategy include consideration of the role of informal carers and volunteers in the aged care sector, with particular focus on the impacts of both the introduction of consumer directed care and the projected ageing and reduction in these groups.
  3. Recommendation 7
    34 The committee recommends that the national aged care workforce strategy includes consideration of the role of medical and allied health professionals in aged care and addresses care and skill shortages through better use of available medical and allied health resources.
  4. Recommendation 8
    41 The committee recommends that the government examine the introduction of a minimum nursing requirement for aged care facilities in recognition that an increasing majority of people entering residential aged care have complex and greater needs now than the proportions entering aged care in the past, and that this trend will continue.

Why is this significant?

An aged care workforce has diverse skills, which can be difficult to manage. Add to this, volunteers, carers and patients with different needs, levels of mobility and disability and medical requirements and you have a very complex scheduling problem. Any inefficiency of such a diverse workforce will add to the cost. Finally, the requirement of compliance, eg maintaining a team with a required (or enforced) skills profiles and ratios, behoves such a system to have the ability to track and create alerts – a workforce management “super-duper” interface.

Leading Aged Services Australia CEO, Sean Rooney cited the 2011 Productivity Commission Report, Caring for Older Australians, which highlighted ‘superficial attractions’ to mandatory staffing to care recipient ratios was a ‘blunt instrument’ that is unlikely to be an efficient way to improve care’. Like a domino, for a margins-based industry, it will have knock-on effects on quality and cost of care, and ultimately impact profitability.


What can be done?

Scheduling and correct coordination of the aged care workforce is of top priority.

Aged care providers should look for a system that allows proactive profiling and management of this style of workforce, across multiple locations and teams of healthcare issues. The autonomy for some elements can be distributed (eg patients request a visit from a particular type of provider, if part of their care package), whilst others can be centrally controlled (eg accreditation of the home-care staff).

It is very likely, given the focus on the complexity of chronic disease management, and the feedback from key organisations, that aged care teams will be physician led. The AMA continues to advocate to secure medical and nursing care for older Australians, particularly as the population ages.

As such, a detailed understanding of each worker’s skill set, documentation of past client contact, as well as a system to monitor and manage the location of the patient.

Finally, a rules based self-scheduling engine, accommodating volunteers, carers, staff and medical professionals, will allow aged care organisations to see whether they have all roles, functions and locations covered – and manage for the times when they are not.

In summary:

  • Anticipate the need to manage your aged care staff and workforce closely, with the ability to match the needs of the patients with the ability and past history of the staff, volunteer or medical team member
  • Begin to build a profile of your people’s skills sets, with a tool like Jobs for Periop Partners
  • Begin to automate management tasks and scheduling of locations and jobs: Mobiliyo can assist in this process
  • Ask us how can be used as an internal site to schedule care in your patients’ residences, or within a residential village.
  • A super-user platform that oversees all aspects of workforce management.

Want to find out how Jobs, Mobiliyo, MedicRooms and the Periop Partners platform can help you manage your aged care workforce? Call us on 1300 799 438 and ask to speak to one of our consultants.


Your email address will not be published.

\'Crazy Rich Asians Full Movie\' achievement has Hollywood striving for related Asian-centric tales “When the movie with Asian prospects introduces $35 million within the first days, executives sit straight up and take notice. ” DENVER — Inside the eight decades which Lisa Takeuchi Cullen has been crafting and producing for television system, she in no way had a producer require casting the Asian American as the head in a indicate. For many years, Hollywood operated within the belief in which Asians couldn’t sell a movie or a Series. That each changed earlier this month if Jon Mirielle. Chu’s \"Crazy Rich Asians Download\" first showed on the silver screen, raking in $35 million inside first five days within theaters. In which same week, a producer had named Cullen to toss her a possible series. “Usually when they make clear the premise is when I jump in and declare, ‘How would you feel if the leads were people of shade? ’” Cullen claimed. “This time frame, this manufacturer said, ‘The merely thing honestly, that is non-negotiable is the fact that the lead is Hard anodized cookware American. ’” Their own exchange indicated to help Cullen this the box workplace success of \"Crazy Rich Asians Full Movie, \" the first major studio film for you to feature a great all-Asian cast inside more than 2 decades, might have caused a tide to turn in Movie. Though it is still to soon to enhanse whether the historic affectionate comedy has generated lasting adjust for Asians throughout the industry, suppliers, authors, and natural talent agents confess studios are actually scrambling to get Asian-centric stories just like \"Crazy Rich Asians Full Movie, micron which has topped the domestic field office for three consecutive trips. Ticket gross sales dropped only 5. 7 percent in its secondly full week, and the film produced $28 million the 2009 weekend break, the highest-grossing Labour Day box company in more over a several years. It’s furthermore officially the the majority of successful studio range of motion com in seven years. A few weeks back, Chu and the workforce regarding \"Crazy Rich Asians\" begun working on a new sequel on their 1st film. \"Master of None\" co-creator Joe Yang started taking pictures \"Tigertail, inches a Netflix dilemma in regards to a multi-generational Asian kitchenware family. Ken Jeong arrived some sort of Netflix stand-up special that will be focused by Chu. Amy Pascal\'s Pascal Pictures purchased the rights to \"Ayesha At Last, micron an intimate dramedy fresh about a young Muslim woman. As well as, with the same morning \"Crazy Rich Asians Full Movie\" popped with theaters, Cullen offered a pilot pitch called \"’Ohana\" to be able to B?RNEL?RDOM. “For you, one problem — maybe possibly the tallest challenge — employing networks to trust that followers will show up for these stories, and I believe that’s exactly where \'Crazy Rich Asians\' provides moved the tavern, ” said Cullen. “In Movie, numbers converse. So when any movie system Asian sales opportunities brings up $35 million inside the first days, business owners sit straight up and take notice. ” Cullen’s undertaking, based upon Kiana Davenport’s famous novel \"Shark Dialogues, \" will certainly center on some hapa ladies inherit all their deceased grandmother’s very coveted land within Hawaii. If this gets picked up as an entire collection, it’ll always be the rare display to middle non-white characters in a very narrative about the island status. “It’s actually early with the year, ” said Cullen, “but We are seeing more openness. ” Albert Kim, previous article writer and showrunner of Fox’s \"Sleepy Hollow, \" mentioned \"Crazy Rich Asians Full Movie\" has proven helpful if he pitched the show to networks this pilot year. “Even nevertheless I was creating this year\'s message prior to the movie possessed emerge, consciousness of the movie was really high due to the fact of almost all the marketing and advertising and simply because of all the push, ” this individual claimed. “So once i referenced \'Crazy Rich Asians Full Movie:\' in my toss, facility executives] all got it instantly. \"
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